Travel blog Live and Let Fly reported the unidentified woman reportedly tried to convince the airlines and offered to buy a separate ticket for the animal, but United Airlines denied all of her requests.
“This animal did not meet guidelines for a number of reasons, including its weight and size. We explained this to the customers on three separate occasions before they arrived at the airport” United said in a statement.
Now we've got video! Check out The #Peacock arriving at #NewarkAirport before it was denied boarding on #United. (This video was sent to us by Sherri Ross!)
Publié par The Jet Set sur mardi 30 Janvier 2018
United Airlines told Business Insider that passengers need to “provide documentation from a medical professional and at least 48 hours advance notice” before bringing an emotional support animal onto a flight and asking for it to accompany the passenger.
Photos of the unusual scene were shared to Facebook by travel talk show The Jet Set.