Baggage system at London airport incapacitated after second incident at Terminal 5 within a month which has separated passengers from their luggage.
Thousands of holidaymakers are believed to have arrived at their destination without their luggage after a power failure at Heathrow on Tuesday stopped the electronic baggage systems.
The London airport has said that it is working hard to reunite the passengers with their luggage as quickly as possible. This is the second incident in the space of about a month that left many passing through Terminal 5 unable to fly with their suitcases.
One passenger told the Guardian that while he managed to get his bags on the plane as hand luggage, many others on his flight did not.