NEWS Emirates signs codeshare with Alaska Airlines

Emirates has announced a new codeshare and lounge agreement with Alaska Airlines. Pending governmental approval, Emirates will begin marketing up to 300 daily Alaska Airlines flights, which will give customers the simplicity of purchasing connecting flights on both airlines using one reservation, and a seamless ticketing, check-in, boarding and baggage check experience during the entire…

NEWS Arik Air boosts Lagos-Douala route

Arik Air, West and Central Africa’s largest airline, has increased frequency on the Lagos to Douala via Cotonou route from four to six weekly flights. The new schedule is aimed at further enhancing connectivity in the West Coast. The flights from Lagos to Douala via Cotonou and back will operate on Mondays, Tuesdays, Thursdays, Fridays,…

NEWS KLM brings WeChat to skies

Nexmo, the leading cloud communications platform company, today announced its Chat App API is empowering KLM to engage with Chinese customers on WeChat, the leading social communication platform, through Salesforce Service Cloud. KLM Royal Dutch airlines is now able to process and handle user inquiries from Chinese customers on WeChat more efficiently based on previous…