A wheelchair-bound woman who was forced to crawl onto a plane officially filed a lawsuit Friday morning against American Airlines.
Theresa Purcell was taking a commuter flight from San Diego when the agent at the gate told her it was too late to set up a ramp so she can board.
Instead, Purcell had to get off her wheelchair and crawl all the way to her seat.
The airline has apologised for the incident, but Purcell says that’s not enough. She wants to make sure nothing like this ever happens again.
Through the lawsuit, she and her attorney feel they could teach American Airlines a lesson.
“I was humiliated. It was embarrassing to have 50-something people watch you crawl into a plane,” Purcell said.