THE ability to post bad news and complaints immediately means airlines often view social media as a nemesis, but Virgin Australia believes it has found a way to turn the new technology to its advantage.
NEWS Virgin Australia puts social media crew at centre of airline operations
Melanie aviation journey began at a young age, earning her first pilot certifications while still a teenager, before she ever held a driver’s license! As lead journalist at AIRLIVE.net, she plays a pivotal role in shaping the voice and editorial direction of the website. Her experience spans flight operations, air traffic coordination and emergency incident analysis.
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